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Privacy Policy

Last Updated: 17 October 2026

1. Introduction

Welcome to Regus Digital Solutions.

Regus Digital Solutions is the digital technology brand of Regus Corporation India. We respect your privacy and are committed to protecting the personal information you share with us through our website, inquiry forms, business communications, software solutions, web applications, SaaS platforms, and related digital services.

This Privacy Policy explains how we may collect, use, store, disclose, and protect personal information when you visit our website, communicate with us, submit an inquiry, request a quotation, or engage our services.

By using our website or voluntarily providing information to us, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will seek the necessary consent before processing your personal information.

If you do not agree with this Privacy Policy, please discontinue use of the relevant website features or services.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed in connection with:

  • Our official website and its pages.
  • Contact forms, quotation requests, and business inquiries.
  • Website development and custom software development services.
  • Web and mobile application development.
  • SaaS platforms and business automation solutions.
  • E-commerce website development and related technical services.
  • APIs, integrations, and other digital technology services.
  • Business communications conducted through email or other communication channels.
  • Other services or interactions that expressly refer to this Privacy Policy.

This Privacy Policy does not automatically govern third-party websites, applications, platforms, or services that we do not own or control. Such services may have their own privacy policies.

3. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information.

3.1 Personal Identification Information

This may include:

  • Full name.
  • Email address.
  • Telephone or mobile number.
  • Business or company name.
  • Job title or professional designation.
  • Business address, where relevant.
  • Other information you voluntarily provide in your communications.

3.2 Business and Project Information

When you contact us about a project or service, we may collect information such as:

  • Project requirements and specifications.
  • Business objectives and operational requirements.
  • Preferred technologies and features.
  • Budget estimates and project timelines.
  • Documents, reference materials, or files you choose to share.
  • Information necessary to prepare quotations, proposals, statements of work, or project agreements.

Please do not send confidential, sensitive, or legally restricted information unless it is necessary for the relevant service and appropriate arrangements have been made.

3.3 Technical and Usage Information

When technically available through our website or service infrastructure, we may process certain technical information, such as:

  • IP address.
  • Browser type and version.
  • Device and operating system information.
  • Pages visited and referring pages.
  • Approximate access time and date.
  • Website interaction and diagnostic information.
  • Server logs and security-related events.

The information actually collected depends on the website configuration, hosting environment, and tools in use.

3.4 Communication Information

We may retain business communications you send to us, including emails, inquiry messages, project discussions, feedback, and information needed to respond to your requests or maintain project records.

3.5 Payment and Transaction Information

If a service involves payment, we may maintain relevant transaction records, invoices, payment status, and billing details as necessary for business administration and legal obligations.

Where third-party payment providers are used, payment processing may be governed by their own terms and privacy policies. We will not claim to collect or store complete payment-card details unless that is genuinely part of our payment-processing arrangements.

4. How We Collect Information

We may collect information through the following methods:

  1. Directly from you: When you contact us, complete a form, request a quotation, enter into a project agreement, or communicate with our team.
  2. Through website interactions: When you visit or interact with our website, subject to the website's actual technical configuration.
  3. Through business communications: When you communicate with us by email or other business channels.
  4. Through service providers: Where a third-party provider legitimately supplies information necessary to support a service or business interaction.
  5. Through publicly available sources: Where appropriate and lawful for a relevant business purpose.

We aim to collect only information that is reasonably necessary for the relevant purpose.

5. Purposes for Using Personal Information

We may use personal information for the following purposes, where applicable and legally permitted:

  • Responding to inquiries and service requests.
  • Understanding project requirements.
  • Preparing quotations, proposals, and project plans.
  • Providing website, software, application, and digital technology services.
  • Communicating about project progress, deliverables, and support.
  • Managing client relationships and business records.
  • Processing invoices and maintaining transaction records.
  • Troubleshooting technical problems and improving service reliability.
  • Protecting our website, systems, clients, and business from fraud, abuse, and unauthorized activity.
  • Complying with applicable laws, regulatory requirements, and lawful requests.
  • Establishing, exercising, or defending legal claims.
  • Sending relevant business updates or promotional communications where permitted by law and, where required, with your consent.

We will not intentionally use personal information for purposes that are incompatible with the purpose for which it was collected without an appropriate legal basis or consent where required.

6. Legal Basis and Consent

We process personal information only where an applicable legal basis permits us to do so.

Depending on the circumstances and applicable law, this may include your consent, steps taken at your request before entering into an agreement, performance of a contract, compliance with legal obligations, or another lawful basis that applies to the processing.

Where consent is required, you may withdraw it in accordance with applicable law. Withdrawal does not invalidate processing lawfully carried out before the withdrawal.

If you withdraw consent, certain website features or services may no longer be available where the relevant information is necessary to provide them.

7. Cookies and Similar Technologies

Our website or its service providers may use cookies or similar technologies where enabled by the website configuration.

These technologies may be used to:

  • Support essential website functions.
  • Maintain security and prevent abuse.
  • Remember preferences.
  • Understand website performance.
  • Measure usage and improve the user experience.

The cookies and technologies actually used depend on the tools and services configured on our website.

You may be able to manage cookies through your browser settings. Blocking certain cookies may affect the functionality of some website features.

Where legally required, we will provide appropriate information and obtain consent before using non-essential cookies or similar technologies.

We do not represent that any particular analytics, advertising, or tracking technology is used unless it is actually implemented on our website.

8. Sharing and Disclosure of Information

We do not intend to sell personal information as a commercial data product.

We may disclose or make information available to the following categories of recipients when reasonably necessary and legally permitted:

8.1 Service Providers

Hosting providers, infrastructure providers, technical support providers, email services, software platforms, and other service providers may process information on our behalf where needed to operate or support our business.

8.2 Project Partners and Contractors

Where a project requires authorized third-party assistance, relevant information may be shared to the extent necessary to perform the agreed work, subject to appropriate confidentiality and security arrangements where applicable.

8.3 Professional Advisers

We may share relevant information with legal, accounting, tax, audit, or other professional advisers when reasonably necessary.

8.4 Legal and Regulatory Authorities

We may disclose information where required by applicable law, a valid legal process, a competent authority, or where disclosure is reasonably necessary to protect rights, safety, property, or legal interests.

8.5 Business Transfers

If our business undergoes a merger, restructuring, acquisition, transfer, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

We aim to limit disclosures to information reasonably necessary for the relevant purpose.

9. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, platforms, or services.

These third parties operate independently and may collect or process information according to their own privacy policies and terms.

We do not control the privacy practices, security measures, availability, or content of third-party services. Visiting an external website or using a third-party service is subject to that provider's applicable policies.

We encourage users to review the privacy policies of third-party services before providing personal information to them.

10. Data Security

We take reasonable steps, appropriate to the nature of the information and the circumstances, to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Depending on the systems and services involved, safeguards may include access restrictions, secure account practices, software updates, backups, and other appropriate technical or organizational measures.

However, no website, internet transmission, electronic storage system, or digital communication method can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security. Users should take reasonable precautions when sharing information online and should avoid sending passwords, payment credentials, or unnecessary sensitive information through ordinary inquiry forms or unsecured communications.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting applicable legal or regulatory obligations.

Retention periods may vary depending on the nature of the information, the type of service, contractual requirements, and applicable law.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to any applicable legal retention requirements.

We do not specify a fixed retention period for every category of information because the appropriate period may vary by circumstance.

12. Data Processing and International Transfers

Some technology, hosting, communication, or software providers may process information using infrastructure located outside your state or country.

Where personal information is transferred or made accessible across borders, we will take steps required by applicable law and any applicable restrictions, directions, or safeguards.

The location and arrangements of processing depend on the service providers and technical infrastructure actually used.

13. Your Privacy Rights

Depending on applicable law and the circumstances of the processing, you may have rights concerning your personal information, which may include:

  • Requesting information about personal data processed about you.
  • Requesting correction or updating of inaccurate or incomplete information.
  • Requesting deletion of personal information where legally applicable.
  • Withdrawing consent where processing is based on consent.
  • Raising a grievance or privacy-related concern.
  • Exercising any additional rights available under applicable law.

These rights are subject to applicable legal conditions, exceptions, verification requirements, and obligations to retain certain records.

To submit a privacy-related request, contact us using the details provided in the Contact Us section. Please identify the nature of your request and provide enough information for us to understand and verify it.

We may request reasonable additional information to verify your identity before acting on a request. Please do not send unnecessary sensitive documents or credentials.

We will respond within the period required by applicable law.

14. Children's Privacy

Our website and business services are primarily intended for businesses, professionals, and individuals seeking digital technology services.

We do not knowingly seek to collect children's personal information in circumstances where such collection is prohibited by applicable law.

Where applicable law requires parental or guardian consent or other safeguards for processing a child's personal information, we will follow the relevant requirements.

If you believe that a child has provided personal information to us in circumstances that require attention, please contact us so that we can review the matter and take appropriate action.

15. Confidentiality of Client Information

We recognize that clients may share project specifications, business information, technical documents, credentials, or other confidential material while engaging our services.

We will handle such information according to the applicable project agreement, confidentiality commitments, and relevant legal obligations.

Clients should share only the information reasonably necessary for a project and should use secure methods for transferring confidential documents or access credentials.

Any specific confidentiality, ownership, access, or deletion obligations agreed in a separate written contract will be governed by that agreement to the extent applicable.

16. Information Submitted Through Forms

If you submit information through a contact form, inquiry form, quotation request, or similar website feature, we may use the information to respond to you and manage the related business inquiry.

Please ensure that the information you submit is accurate and that you are authorized to provide any information concerning another person or organization.

Do not submit unlawful content, another person's confidential information without authorization, or sensitive personal information that is unnecessary for your inquiry.

The availability and operation of particular forms depend on the current website configuration.

17. Marketing and Business Communications

We may send service-related communications, such as responses to inquiries, project updates, quotations, invoices, and support messages, where appropriate.

We may also send promotional or marketing communications where permitted by applicable law and, where required, based on your consent.

If we send marketing communications that provide an unsubscribe option, you may use that option to stop receiving those communications. You may also contact us to request that we stop sending promotional messages, subject to applicable legal requirements.

Stopping promotional messages will not necessarily stop essential transactional or service-related communications.

18. Automated Processing and Artificial Intelligence

Depending on the services offered and tools actually used, certain technical tasks may involve automated systems or artificial intelligence tools.

We will not claim to use a particular automated decision-making system unless it is actually used.

Where personal information is processed through such tools, we will take applicable privacy, confidentiality, contractual, and security requirements into account.

If a specific project involves automated processing of personal information, the relevant arrangements may be addressed separately in the project agreement or applicable service documentation.

19. Data Breaches and Security Incidents

If we become aware of a personal data breach affecting information for which we are responsible, we will assess the incident and take appropriate steps in accordance with applicable law.

Where required, we will notify affected individuals and relevant authorities within the applicable timeframes and in the manner required by law.

We do not guarantee that security incidents can always be prevented, but we aim to respond appropriately to incidents that come to our attention.

20. Business and Legal Records

We may maintain records relating to inquiries, quotations, contracts, invoices, payments, communications, and service delivery for legitimate business purposes and to comply with applicable accounting, taxation, contractual, or other legal obligations.

Where the law requires a record to be retained, a deletion request may not result in immediate deletion of that record. We will continue to handle retained information in accordance with applicable law.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date displayed at the beginning of this policy.

Where required by law, we will provide notice of material changes or seek renewed consent before undertaking processing that requires it.

We encourage visitors and clients to review this page periodically.

22. Applicable Law

This Privacy Policy is intended to be interpreted in accordance with applicable laws of India, including applicable data protection and privacy legislation and rules, as amended or brought into force from time to time.

Nothing in this Privacy Policy is intended to exclude, restrict, or override a right or obligation that cannot lawfully be excluded or restricted.

23. Contact Us and Privacy Grievances

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, contact:

Regus Digital Solutions

Digital technology brand of Regus Corporation India

Email: regus.digital.solutions@gmail.com

Website: https://regusdigitalsolutions.in/

Please use a subject line such as “Privacy Request” or “Privacy Grievance” to help us identify your message. Do not include passwords, payment-card details, or unnecessary sensitive personal information in your email.

24. Final Statement

Regus Digital Solutions is committed to handling personal information responsibly, maintaining appropriate safeguards, and respecting applicable privacy rights.

By using our website and services, you acknowledge that you have had the opportunity to read this Privacy Policy. Any consent required by applicable law will be obtained separately where necessary.